General Information Sheet
This page contains a general information sheet for the Emergency Communications (911) Department of Douglas County, Kansas.
The ECC's Mission is to serve as the communications link between the citizens and public safety services, to identify locations and public safety responses, to activate public safety services and to provide communication support and coordination for all public safety efforts. The ECC handles 650 to 900 incoming phone calls as well as dispatching 500 to 800+ calls for service each day.
The ECC now has the ability to display location and originating phone number information for most incoming cellular 911 phone calls and has establishment a dedicated phone line for receiving Voice over Internet Protocol (VOIP) calls.
The Douglas County Emergency Communications Center was established in 1994, combining dispatchers from the Lawrence Police Department and the Douglas County Sheriff's Office. The department is under the supervision of the Douglas County Administrator and Commissioners, with input from the Douglas County 911 Advisory Board.
The ECC is located in a secure area of the Judicial and Law Enforcement Center, at 111 E. 11th Street in Lawrence, Kansas. The ECC maintains an emergency backup Public Safety Answering Point center at the Kansas University of Kansas Public Safety Office; the ECC also functions as KU's backup PSAP.
The ECC provides support for the following agencies in the Douglas County area: